Meetanshi Refund Policy
30 Days* Refund Policy
Your happiness is what matters to us. We guarantee that we will provide the Best Quality Products and Support to you. If you are facing any issue with the extension, let us know by contacting us and we will help you out. Our support is Free for 1 Year. You can claim the money back within 30 Days* of the date of the purchase.
- The refund policy hereunder applies only in case, the customer purchases the extension through the website https://meetanshi.com.
- Refunds will not be granted if you simply decide not to use the extension or if the extension was purchased for evaluation or testing purposes. Before purchasing any of our extensions, please check the product Description, Screenshots, Live Demo, User Guide very carefully. Only if you are completely satisfied, the product should be purchased.
- Refund is not applicable after 30 days since the date of your order purchase.
- Before granting a refund request, customer must reach us to try and solve any problem related to the extension. Contact us and please provide us the information related to issues or bugs in our extensions. We handle problems as they come but it may take us up to 3 business days to solve the issue.
- Refunds will not be granted in case coding conflicts are related to any third party extensions/themes that are installed on your store. We can offer our support service in fixing conflicts for an additional charge.
- The item doesn’t work as claimed and you have never asked for help.
- In no event will you be eligible for more than one refund for the same product.
- We will not refund any fee/charges/amount you paid for the Installation, Support, and Custom service.
- Purchasing products prior to sales or promo campaigns can not be a reason for a refund.
- The customer is not entitled to require refund (repayment) of the price of the software (product) in case the customer violates these terms and conditions, license agreement concluded with Meetanshi or any other rules which regulate the relationship between Meetanshi and the customer.
- If you have purchased the extension from Magento Marketplace, you will need to follow their Refund policy and contact them for the refund.
How to apply for a refund?
You need to contact our Customer Support Center and provide your order details after you decide to get the refund. Our Specialists will confirm the order details, check for the validation of Refund terms and process the refund.
Once we finalize to process your refund, we will reverse the amount of the purchase to your Credit Card/Debit Card or Paypal account. The amount will be refunded to you within 7 business days depending on the Credit Card or Paypal services.
Note that, after a refund is fulfilled, you agree to remove the concerned Magento extension(s) from your website/store. You are not allowed to redistribute, modify or resell the Magento extension in any way. You may not rent, lease, or lend the extension to anyone. We do reserve the right to monitor your activities and take any necessary action in case of any violation of our terms.
For any questions or queries, you can contact us anytime.